Through this form, Trimero Diagnostics tries to simplify and guide you in the task of sending us the minimum information required to offer you, in the most agile way possible, the technical support necessary to resolve the potential incident.

For a better understanding of your request, we would be grateful if you could briefly describe what is happening, as well as specify the analytical platform you are using. For example:

BN™ II, BN™ ProSpec, Atellica® or Advia® from Siemens Healthineers, AU® and IMMAGE® by Beckman Coulter, Architech® or Alinity® by Abbott, c501 or c701 by Roche Diagnostics or Optilite® by The Binding SIte.

It is highly recommended that you attach the report of the definition of the method, the calibration curve and other information that you consider may clarify the situation.

These attached files can be in any electronic format (PDF, Excel, Word or JPG for an image or photograph).